Shipping Policy

Thank you for choosing HANOIVN! We strive to ensure a smooth and reliable shipping experience for our customers. Below are the details of our shipping policy:

Processing Time

• Orders are typically processed within 3-5 business days.
• Custom-made and handmade items may require additional preparation time to ensure the highest quality.

Shipping Time

• Standard delivery time to the United States is 3-5 days.
• In some cases, shipping may take up to 14 days depending on the destination or unforeseen delays.

Important Notes

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
• Delays caused by customs, weather, or other circumstances are beyond our control, but we will do our best to assist you in resolving any issues.

If you have any questions or concerns about your order, feel free to reach out to us at support@hanoivn.store.

We appreciate your patience and understanding as we work to deliver your custom-made items with care and precision.

Thank you for supporting HANOIVER! 🌟